Airbnb guest is not the one who booked
Airbnb is an online rental company where landlords and other property owners can put their buildings out for rent. Those that book for the rooms or buildings are known as guests. In a scenario where the Airbnb guest isn’t the one who booked, you have to approach the matter very carefully. Airbnb normally would disapprove of such scenarios, and you should too. The person who booked the airbnb have to check in themselves. That way, you can stay out of complicated issues like theft or fraud.
If the guest that shows up and wants to check in isn’t the one who booked for your building, involve airbnb in the issue.
Sometimes, during the pre-conversation period with the guest, they could mention something about bringing someone else along with them. Ensure that you have all the necessary details verified.
If the other person would be the only one coming, you could just recommend that they open their own account. Below are the steps for that;
How to open an airbnb account
2. Click the Sign Up icon.
4. You’d be requested to provide the following details—your email address, your contact address (telephone ID), verification via your Facebook or Google account, and an Apple ID (if you are using an Apple device.)
5. You may have to also verify your identity with the use of a government ID card. You can be assured that your personal details won’t ever be leaked—not even to your host.
6. You may also want to find a profile picture as some hosts may request for one.
P.S: Your profile picture becomes visible to the host only after a successful booking.
7. If you are booking a room or building right after you create an account, you may have to sign agreements to certain rules put up by the host. You may also be requested to introduce yourself briefly to the host.
How to cancel an airbnb booking
You could also cancel the booking if you aren’t comfortable. Let’s see how you can get that done on your mobile phone.
- Log in to your Airbnb account
- Tap the Profile icon.
- Tap Manage your Listing
- Check the reservation list that pops up on your screen.
- Cancel whatever reservation you aren’t comfortable with
- If you do not find the reservation in the fourth step above, tap All Reservations. From there, you can then choose from the list.
- You’d see this icon—Change or Cancel Reservation
- Tap Cancel Reservation
- You’d be prompted to provide responses to certain questions. Give the right answers.
- Tap the Next icon.
- Before finally tapping Cancel Reservation, ensure that you check the reservation again. That way, you can know if you are canceling the right reservation.
The procedures listed above may be different if you are working with a desktop. Check the list below to know how to go about the cancellation on a desktop.
- Log in to your Airbnb account.
- Click Reservations
- You’d see a list of the reservations attached to your property.
- Click the reservation you want to cancel
- Click Details to know more about the reservation.
- Click Change or Cancel Reservation
- Click Cancel Reservation.
- You’d be required to provide answers to some questions.
- Click the appropriate answers.
- Click the Next icon
- Before finishing the Cancellation, ensure that you check the details again. You wouldn’t want to make the wrong cancellation.
- Click Cancel Reservation.
The only time the above procedures will not work is when the customer is to arrive in less than 24 hours. Airbnb always tries to avoid situations where the guests are left stranded.
So, if you still want to cancel the reservation, probably on the arrival of the guest, you will need to get in touch with Airbnb via their help lines. A quick log in to their website can help clarify that issue.
Does the person who booked the airbnb have to check in?
For the sake (or safety) of the host, Airbnb has a rule. And that rule is this—whoever wants to stay out in the building of the host (i.e. the guest) must be the one to book the reservation. Simply put, the person who booked the airbnb has to be the one to check in.
If you’d be bringing someone else along with you, make sure your host knows about it. They also should concede to such arrangements.
If someone else would be coming instead of you, you may want to explain things to the host. If he or she isn’t too comfortable with the idea, cancel the booking and then have the other person create an account.
All of these measures will help to avoid unnecessary conflict between the host and guest.
Airbnb booking for friends and family
In a situation where you’d be traveling with your friends and family and somehow need someplace to stay, this section is what you need.
What Airbnb recommends and allows is that each person signs in to the Airbnb account. But then, since you’d be staying together, you could talk to the host and see if they allow for others to stay with you.
If you wouldn’t be staying in the same place as your friends and family, follow the steps discussed above in getting them an Airbnb account.
The reason for these measures is to ensure transparency and to also protect the host.
Airbnb for business trips
If you also want to do a booking for your business related trip, here’s how you can go about it;
1. Log in to the Airbnb website with the email address for your business.
2. Your company has to be on the Airbnb for Work platform.
3. Under Booking Permissions, click the Allow others to book trips for you feature.
4. Click Booking Permissions
5. Click Manage
6. Type in the email address of the business associate you’d want to add to the business page.
7. Click the Send Request icon.
So, for Work Airbnb, you have to create something similar to a group. The invitees have to accept to be open to the opportunities of the Airbnb work website. You’d be notified when the acceptance happens.